U.S. SHIPPING

Please allow 7 business days for order processing and an additional 10-14 business days for delivery.

We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities after the order is made.
*Some products are pre-order items, in this case please allow up to 6-8 weeks for processing and delivery. There will be a disclaimer on the product item page if it is a pre-order item.

INTERNATIONAL SHIPPING

International shipping to Australia, Canada, Denmark, France, Germany, Hong Kong, Japan, Mexico, Portugal, Singapore, South Korea, Sweden and United Kingdom are currently available.
*International shipments may be subject to pay duties and taxes which is out of our control.

DELIVERY

All purchases from the website are shipped as soon as possible. Usually items will ship within 7 days of purchase. Please allow up to 14 business days for delivery to arrive. For international orders, please allow up to 14-30 days for delivery to arrive.

If you still have not received your purchase at that time, please contact us at info@thedivinities.com

RETURN POLICY

All sales are final. There are no refunds, no returns, and no exchanges.

FAQ

  • We offer shipping via USPS Priority Mail® with Signature Confirmation or UPS Ground®. We do not use any other shipping carriers.

  • Shipping rates will be calculated at checkout as it will vary depending on order weight and location.

  • We accept Visa, MasterCard, American Express, Discover, PayPal and Shop Pay. Payments made via PayPal must be purchased by a verified account with a confirmed shipping address.
    Other payment methods will vary per region: Apple Pay, Google Pay, etc.
    *WE DO NOT ACCEPT PAYMENTS BY CHECK.

  • We do not accept returns for refunds, credits, or exchanges.
    All sales are final. Please make sure that you have reviewed your order prior to finalizing your purchase.

  • Please allow up to 7 business days for order processing and verification, and an additional 10-14 business days for delivery. Excluding the weekend and major holidays.

  • Tracking numbers are generated when your shipping label is created. Allow 1-3 business days for the courier to scan the package for updates.

  • Once an order has been confirmed, it can't be modified or adjusted. Please review your information before you checkout.
    If you used an incorrect address, please email info@thedivinities.com within 24 hours of placing the order as we cannot guarantee any modifications afterwards.

  • Please contact info@thedivinities.com within 24-48 hours of delivery.
    We ask you to provide detailed images of the product(s) in question along with the order number and packing/invoice slip.

  • We are only offering a select group of items through the web shop.
    Please check our Instagram or Twitter to see the latest product release updates.

  • On occasions we will re-stock some of our inventory items.
    Please make sure to check back frequently if an item you want is not available at the time.

  • Yes, we do wholesale. Email us at info@thedivinities.com for any inquires.

  • Please email info@thedivinities.com with any questions regarding your order.